Privacy Policy
This Privacy Policy governs the manner in which Suelware Inc. collects, uses, maintains, and discloses information collected from users (each, a "User") of our mobile applications (the "Apps") and our website (the "Website"). This Privacy Policy applies to the Apps and the Website and all products and services offered by Suelware Inc.
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Personal Identification Information
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We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users download and use our Apps, visit our Website, and interact with our services. We may collect the following personal identification information from Users:
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SuelPay® app: email address, age, and gender. Additionally, we track the products purchased by the user in a vending machine.
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VMReader® app: email address (optional). This app is used for reading inventory information and changing configuration settings in a vending machine.
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Suelware Maintenance App: We do not collect any personal identification information in the Maintenance app.
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Non- Personal Identification Information
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We may collect non-personal identification information about Users whenever they interact with our Apps and Website. Non-personal identification information may include the device name, model, operating system, unique device identifiers, and other technical information.
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How We Use Collected Information
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Suelware Inc. collects and uses Users' personal information for the following purposes:
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To personalize user experience: We may use the information to understand how our Users, on an aggregated and anonymous basis, use the services provided by our Apps and Website.
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To improve our services: We continually strive to improve our Apps, Website, and services based on the information and feedback we receive from Users.
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To send periodic emails: We may use the email address provided by Users to send them information and updates related to their transactions, as well as company news, updates, and related product or service information.
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How We Protect Your Information
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We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Apps and Website.
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Sharing Your Personal Information
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We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
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Compliance with App Store Guidelines
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Our Apps are compliant with the guidelines and policies set forth by Apple App Store and Google Play Store.
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Changes to This Privacy Policy
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Suelware Inc. has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
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Your Acceptance of These Terms
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By using our Apps and Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Apps or Website. Your continued use of the Apps and Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes..​
Terms and Conditions
These Terms of Use ("Terms") govern your use of the mobile applications (the "Apps") and website (the "Website") operated by Suelware Inc. ("we," "us," or "our"). By accessing or using our Apps and Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Apps or Website.
Use of Our Apps and Website
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Eligibility: You must be at least 18 years old or the age of legal majority in your jurisdiction to use our Apps and Website. By using our Apps and Website, you represent and warrant that you meet these eligibility requirements.
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User Accounts: Some features of our Apps and Website may require you to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to promptly update any information that may change.
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Prohibited Conduct: You agree not to engage in any of the following prohibited activities:
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Violating any applicable laws or regulations.
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Interfering with or disrupting the functionality of our Apps and Website.
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Uploading or transmitting any harmful or malicious content, including viruses or other harmful code.
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Collecting or harvesting any personal information of other users without their consent.
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Engaging in any activity that could compromise the security or integrity of our Apps and Website.
Intellectual Property Rights
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Ownership: The Apps, Website, and all content, design, graphics, and other materials displayed or made available through our Apps and Website are the property of Suelware Inc. or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any of our intellectual property without our prior written consent.
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Feedback: If you provide us with any suggestions, ideas, or feedback regarding our Apps and Website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide right to use, modify, reproduce, distribute, and display such feedback for any purpose without any obligation to compensate you.
Disclaimer of Warranties
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Our Apps and Website are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation, availability, accuracy, reliability, or suitability of our Apps and Website.
We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
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Limitation of Liability
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To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of our Apps and Website, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, whether based on contract, tort, negligence, strict liability, or any other legal theory.
In no event shall our total liability to you for all claims, liabilities, or damages arising out of or relating to these Terms or your use of our Apps and Website exceed the amount you paid, if any, to us for accessing or using our Apps and Website.
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Modification of Terms
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We reserve the right to modify or update these Terms at any time, without prior notice, by posting the revised Terms on our Apps and Website. Your continued use of our Apps and Website following the posting of any changes to these Terms constitutes your acceptance of those changes.
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Governing Law and Jurisdiction
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These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or your use of our Apps and Website shall be exclusively resolved in the state or federal courts located within the jurisdiction of Austin, Texas.
Accessibility Statement
Suelware Inc. is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. Whilst Suelware strives to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.
Copyright Notice
© 2024 Suelware Inc. All rights reserved. The content, design, and graphics on the Apps and Website are protected by copyright laws. Reproduction, distribution, or unauthorized use of any materials without the prior written permission of Suelware Inc. is strictly prohibited.
Contact Us
If you have any questions or suggestions about these policies, please do not hesitate to contact us here